Privacy

The Financial Exchange respects your privacy, and we are committed to protecting it. The privacy statement below explains how we protect your privacy.

Sites Covered by This Privacy Statement

This privacy statement applies to the cashflowprogram.com website.  It does not apply to any linked sites. To learn about the privacy policy of a linked site, please refer to the privacy statement for that site.

 

Visiting Our Website

You can browse our website without giving us any personal information. There are times where you may choose to give us personal information about yourself.  For example, you may ask that a Financial Exchange representative call you, or you may request a quote for insurance. We need certain information from you so we can respond to your request.

 

Types of Information We Collect

We collect Personal Information that you voluntarily give us. We also collect Site Visitor Data and Nonpublic Personal Information.


Personal Information
We collect Personal Information that you give us, for example, to

  • request a call from a Financial Exchange representative
  • complete a survey.

This information commonly includes your name, address, email address, telephone number. Our website has security safeguards that are designed to protect the security of any personal information that you decide to give us via the Internet.

 

Site Visitor Data

The Financial Exchange will gather data on web site activity, such as how many people have visited the web site, how long they stay on the site and which web pages they visit. When you browse the public sections of the Financial Exchange web site, none of your account or personal information is obtained. Visitor data is collected on an aggregate, anonymous basis and no personal information is associated with this data.

Nonpublic Personal Information

We may collect "nonpublic personal information" about you from the following sources:

Information we receive from you on applications or other loan and account forms;
Information about your transactions with us, our affiliates or others; and
Information we receive from third parties such as credit bureaus.
"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history, and overdraft history.

How We Use Information and “Cookies”

We use Personal Information collected on this website in several ways:

  • to respond to your request for a call, referral, or quote 
  • to process transactions you request
  • to tell you about products or services we offer

How We Use “Cookies”

In order to provide better service and a more effective and interactive web site, we use "cookies" as part of our interaction with your web browser. A "cookie" is a small text file transferred from our web site server to your hard drive while you are accessing our web site. The file allows our web site server to track your (the visitor’s) movements within our site and to determine if you have previously visited our web site. The use of "cookies" makes your on-line experience easier and more personalized. It also allows The Financial Exchange to recognize you as a customer and automate your online experience. 

Your privacy and security are not compromised when you accept a "cookie" from our web site. No other company can access The Financial Exchange "cookie" information except for The Financial Exchange. These "cookies" do not collect personally identifiable information, read your hard drive or reveal new information about you. If you do not wish to receive cookies, you can set your browser to alert you of a cookie being offered or to reject all cookies altogether.

Disclosure of Information

We may disclose information we have about you as permitted by law. We are required to or we may provide information about you to third parties without your consent as permitted by law, such as:

 

  • To regulatory authorities and law enforcement officials.
  •  To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability.

 

Companies within our Corporate Family who may receive this information are:

Financial service providers, such as: banks, lending institutions, insurance companies, and real estate developers. For example: The Mortgage Exchange, Inc.

 

We are permitted under law to share information about our experiences or transactions with you or your account (such as your account balance and your payment history with us) with companies related to us by common control or ownership ("affiliates").

We also are permitted under law to disclose nonpublic personal information about you to "nonaffiliated third parties" (third parties that are not members of our corporate family) in certain circumstances. For example, we may disclose nonpublic personal information about you to such third parties to assist us in servicing your loan or account with us; to government entities in response to subpoenas; and to credit bureaus. We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law.

Email

From time to time, we may send you email about our products and services.

 

Children’s Privacy Online

This website is not directed toward children. We do not knowingly collect or post information from children under the age of thirteen. You can learn more about children’s privacy and the Children’s Online Privacy Protection Act (COPPA) at the Federal Trade Commission’s website at http://www.ftc.gov/bcp/online/edcams/kidsprivacy/index.html .

 

Effective Date

This privacy statement is effective as of March 21, 2005.  We reserve the right to change this statement. If we change it, we will post the current privacy statement on this page.  Any changes to this statement will be effective as of the day they are posted.

 

Contact Us

It is important for us to know what visitors have to say about our website.  To contact us with your questions or comments please call 1-800-411-2320.